Advice services (benefits, debt, housing)

Managing Your Money

by Sandwell Council

Phone service

Free help with budgeting for Sandwell residents of working age and on benefits. Help can be provided over the phone or face to face and will include help to set up a bank account, set up direct debits, a benefit check and debt advice.
  • Boroughwide
  • 0121 569 3158

Moving to Universal Credit

by Sandwell Council


Website providing a wide range of information to support Sandwell residents who are moving to Universal Credit.

  • Boroughwide
  • 0121 569 3020

Christians Against Poverty (CAP) Tipton

by Christians Against Poverty (CAP) Tipton

Tipton Debt Centre is run in partnership with St Matthew's Church and gives free debt help to anyone who feels weighed down by debt. An effective budget Trained debt counsellors will work out a realistic budget that prioritises your essential bills. They will negotiate affordable payments with each creditor and attempt to stop unfair interest and charges where possible. Your local Debt Coach will then explain the budget and the payments you will need to make. CAP Plan In most cases, a CAP Plan is set up for you. You will need to make one monthly payment into your CAP Plan to cover your bills and debts. CAP will then distribute this on your behalf. You can also build up savings through your CAP Plan. Severe debt If you are in severe debt, then we can walk you through insolvency options, such as petitioning for bankruptcy. We can help you to fill out the forms. Debt free You can use your CAP Plan to pay your bills and debt repayments until you are debt free. Call to make your first appointment on the free 0800 number.
  • St Matthews Church Dudley Road
    DY4 8DJ
  • 0800 328 0006

Information, Advise & Guidance

by Community Connect Foundation

To identify client needs, help and support to access their welfare rights and benefit entitlements and support them through the claiming process.
  • North Smethwick Resource Centre Cambridge Road
    B66 2HR
  • 0121 565-3311

Black Country Impact

by Jubilee Park Community Centre

Impact is for young people between the age of 16 to 29. Impact helps individuals to develop self confidence and skills. It also improves young people's Participation in the labour market and improves quality and innovation in vocational education and training. Impact only happens every Tuesday from 9:00am to 3:00pm. If you are interested please call us on 0121 520 0234.
  • Powis Avenue
    DY4 0RJ
  • 0121 520 0234

Benefits checks and support

by Home From Hospital Care

Home From Hospital Care supports Sandwell residents who have recently been discharged from City Hospital and Birmingham residents who have been discharged from Birmingham hospitals with benefits checks and support with bills, correspondence and information, advice and signposting.
  • Rokesley House University of Birmingham Campus
    Selly Oak
    B29 6QF
  • 07483165930

Macmillan Cancer Support

by Macmillan Cancer Support

Phone service

Need to talk? 7 days a week, 8am-8pm Call us free* on 0808 808 00 00 Whether you’re worried about money or practical issues, have questions about treatment, or just want someone to listen, call our team of specialist advisers free*
  • Macmillan Cancer Support LIne 89 Albert Embankment
    SE1 7UQ
  • 07834 192 217

Stroke Association- Sandwell Stroke Recovery Service

by Stroke Association, The

Sandwell Stroke Recovery Service provides high quality information, practical advice and emotional support following a stroke. Whether you are a stroke survivor, carer or family member, we will begin working with you after a stroke. We will continue to provide the support you need, both at home and in the wider community.
  • Stroke Association
    Life After Stroke Centre
    Church Lane
    B61 8RA
  • 0121 588 7462

Advice and information

by Ileys Community Association

The service supports individuals and families affected by the complexities of the Benefits system and are being impacted by recent welfare reforms. The service also helps people with everyday problems associated with living on low income, navigating the welfare benefits system and the threat of debt. We also give them debt advice and we work other agencies who deal with debt.This service operates 4 days a week (Monday to Thursday, from 10:00 am till 2:00pm)
  • Victoria Park Skill Centre Corbett St
    B66 3PU
  • 0121 448 3940