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Benefits checks and support

by Home From Hospital Care

About our activities / service

Accessibility details Fully accessible
Opening hours 9 am to 5 pm Monday to Friday.

Opening days

Morning Afternoon Evening
Monday -
Tuesday -
Wednesday -
Thursday -
Friday -
Saturday - - -
Sunday - - -

Home From Hospital Care offers support to Sandwell residents who have recently been discharged from City Hospital and Birmingham residents who have been discharged from Birmingham hospitals with benefits checks and support around claiming benefits. The service can also support with information and advice, referrals to other agencies and signposting and support with correspondence and bills. This service helps to reduce anxiety and enhances wellbeing, supporting people to remain at home and reducing the likelihood of readmission to hospital.

Staff qualifications Staff and volunteers qualified to deliver the services of Home From Hospital Care.
Genders Both
Age focus 19-25 year olds, 26-65 year olds, 65+ year olds

About the organisation

Home From Hospital Care is a charity providing aftercare for people who have recently been discharged from hospital. We support Birmingham residents in Birmingham Hospitals and, since January 2019, have been supporting Sandwell residents who have been admitted to Hospitals or other health establishments based in Birmingham. The charity was established in 1972 and aimed to enhance the safety of hospital discharges. Today, we are an essential part of the discharge planning process. We work to optimise recovery, reduce loneliness and isolation and to enhance wellbeing. Our support significantly reduces the risk of re-admission to hospital. We provide a range of support including befriending, support with shopping, emotional support, benefits advice, support to attend medical appointments, support with correspondence and form filling, a sitting-in service for carers and a cleaning and handy-man service. The service is for six weeks and it is free. An illness or injury and a hospital admission can be a difficult and life changing experience. Many people face this alone, or with little support. Having someone there to provide practical support, listen, comfort and reassure can transform. Volunteers help us deliver the service and are most commonly involved in befriending and shopping. At the end of the period of support, the volunteer can take a break, or be matched with another service user. It is important that volunteers commit to the six-week period so that the support provided is reliable and consistent.

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