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About our activities / service

Accessibility details Phone or Text Phone: 0800 068 41 41 Text: 077 86 209 697
Opening hours Weekdays: 10am -10pm
Weekends & Bank Holidays: 2pm- 5pm

Opening days

Morning Afternoon Evening
Saturday - -
Sunday - -

HOPELineUK is a confidential support and advice service for: - Young people under the age of 35 who may be having thoughts of suicide - Anyone concerned a young person may be having thoughts of suicide. A HOPELINEUK advisor will hear about the things that are happening in your life that are contributing to your thoughts of suicide and provide advice about how you can cope with your thoughts of suicide, or where you can access help. You can also speak to our HOPELINEUK advisors to get advice about how to start a conversation about suicide with someone you are concerned about, and how to best support them. Opening hours are 10am - 10pm weekdays, 2pm - 10pm weekends, and 2pm - 10pm Bank Holidays.

Staff qualifications HOPELINEUK advisors are mental health professionals who are trained in suicide prevention intervention skills.
Genders Both
Age focus 11 year olds, 12 year olds, 13 year olds, 14 year olds, 15 year olds, 16 year olds, 17 year olds, 18 year olds, 19-25 year olds, 26-65 year olds

About the organisation

PAPYRUS is a national charity dedicated to prevent young suicide. We run a national helpline, HOPELineUK, including text and email services, staffed by a team of mental health professionals who provide practical help and advice to vulnerable young people and to those concerned about any young person who may be at risk of suicide. PAPYRUS offers a range of training sessions aimed at raising awareness of the prevalence of young suicide. We teach skills to people from all walks of life in how to recognise a young person at risk of suicide and in how to provide immediate and effective help. Our training is designed to equip participants with the skills, awareness and confidence to help prevent young suicide. PAPYRUS also delivers talks and awareness-raising sessions in schools, colleges, universities, community groups, prisons and other networks. These sessions are aimed at young people at risk and those who care for or work with them to help reduce the stigma surrounding suicide and encourage young people to be suicide-safe.

Sandwell Family Life website relies on providers of local support and services to add information about their activities and keep this information up to date. If you know or suspect information to be inaccurate, unclear or out of date please let us know and we will contact the group or organisation concerned and ask them to make the changes needed. In some circumstances, we might remove the information listed.

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